Why are hackers being rewarded and victims being ignored?
As a paying customer for since 2009, why are customers being ignored when their accounts are stolen. I just realized, I have an account with PROOF of my identity... right down to an authenticator. Paypal receipts and all.. WHY cant CDOC or whatever their abbreviation is accept this? Even the department that manages that account identified me as me? Right down to the authenticator serial number. I provided PUID, CID, etc.. all confirmed.. even by the xbox team.
Hello,
We believe that our previous mails have adequately addressed your inquiry, and this will be our final correspondence on this matter.
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Best Regards,
Fryx
Microsoft Privacy