A AI call scared,made me think about this?
I’ve been working in the recruitment industry for many years now, but I haven't found much success yet because I’m a pretty blunt person in the office.
I used to wonder how AI could ever replace a recruiter or an HR role. In this field, it feels like only critical thinking and gut feelings actually work. Sometimes people have the skills but don't know how to talk about them, and other times, people are hardworking but lack the technical skills. You have to be able to take a bet on someone.
But this past Friday, I received a call. Truecaller showed it was an HR rep from some XYZ company, but I couldn't pick it up. Two hours later, I missed another call. Two hours after that, the same number called again.
I wondered what was going on, so I finally picked it up. It was literally an AI voice asking me questions one by one—my name, my profession, etc. I just hung up. It wasn't a standard IVR,it was actually verifying my voice and answers in real-time.
It really made me think about how companies are becoming dumber by the day, using AI for such a critical, human need.