Goodnotes taking up 63GB iPad storage
Hello!
I have been a Goodnotes user for all of my classes since the beginning of 12th grade. I am now coming to the end of my first year of university and as I try to study for finals, I am running into storage issues on my iPad which are interrupting my ability to use Goodnotes to study! My notes have not been syncing for some time, as I have had full icloud storage but the most recent pop-up that I keep getting says “Storage full, empty trash”. As my trash was empty, I tried deleting old notebooks, which it wasn’t letting me do. The app would then pop up with the attached error message for only a second and then the screen went completely black. I tried many times and deleted other photos and apps from my iPad. Eventually, I was able to get back in the app and delete over 330 pages from high school. Somehow, the amount of storage that Goodnotes is taking up on my ipad went UP!
I am not sure how it is taking up so much storage in the first place, I have friends using Goodnotes who are also in first year and are taking similarly rigorous courses which rely on note-taking and they do not have this issue despite having just as many notebooks and just as many pages if not more. Anyways, I cannot comprehend how I haven’t freed up storage from all of this deleting.
Should I wait overnight to see if anything moves? I contacted Goodnotes tech support and I get this automated message to check this link to instructions to do a manual backup and offload the app. Everything is so finicky and glitchy right now from the storage issue, I am not sure that doing a back up would even work! I am also worried to lose my year 1 notes, especially my current ones. I am using to study for my finals for the next two weeks!
I am not the most tech savvy and I am quite worried about my ability to study via Goodnotes for my examinations!
Any help or advice would be much appreciated!