Epic Account Recovery Process is doing PSYCHIC damage to me.
I'm on my 3rd try and this time I submitted an appeal for the third. For context I've been on this account for 4 years at this point. And one day I couldn't log in. I don't have access to the original email anymore but I still remember it. I just could never change it cause epic required it to change to a new email.
I knew something was up when I tried to open on my switch and my account was logged out.
In the recovery I provided
- Account ID and OG email
- Past usernames (spanning the 4 years)
- A fucking GOOGLE doc worth of evidence of me playing on the account including switch which can't be faked
It just feels like this system is so automated that a real person isn't actually looking at the recovery tickets and you're just waiting 48 hours to be told no.
Ad it's weird. I tried to log in, doesn't work. I tried the reset password, "account not found". So now I'm doing the account recovery stuff. Anyone who's more knowledgeable about this, can you tell me? Cause when I put the OG email in the log in when I'm offline my account name still logs in that way, I just can't play anything. And it's still visible to my friends on their friends list so.....what the fuck?
EDIT: I think I would be less pissed about this, if it didn't take 2 days of silence to be told by what I'm assuming is a bot to fuck off. If it was a faster process then I'd be singing a different tune.