






BPI 3 mo starter delivered 4/22
This is my timeline & what I learned for my first 3 month starter from Pom/BPI/The Pharmacy Hub:
4/13 morning (Monday): Intake form, pay $75, selected asynch appointment. Uploaded labs and current Rx.
4/14 morning: Received email to set up Charm account portal online
4/16 afternoon: Received email notice that the visit summary was available. Paid the invoice online.
4/17: Received email that Rx sent to pharmacy.
4/19: Shipping label created - I saw this in my UPS app
4/20: Shipment with UPS
4/21: Package started moving through the UPS system
4/22 (Wednesday): Package delivered at my house
A few notes: I signed up for the UPS app before I submitted the order. I think that you need to have an account before the label is created in order to see tracking. It's free to sign up. Another package I ordered from a different business didn't show up, even though I had the app (because I didn't sign up for the app until after that package started moving).
Also, I still haven't received an email about my shipping from Pom, and it's not in the Charm portal. Neither is my invoice. All I see there is my visit summary. I've read a lot online so I expected this.
The UPS app showed that the delivery would need a signature, but it was delivered without anyone needing to sign for it.
Also, this order is a starter package. I was prescribed 1 month at 4.5mg and 2 months at 7mg. I've been on 2.5mg for about 4 months now.
This was delivered the day BPI went out, so I'd assume that with the BPI frenzy, things may take a little longer.