eBay Canada Shipping Question?
Im located in Canada. I sold a book a week ago to someone in the US, I list it using the Canada Post service that is in the eBay Shipping system. Buyer pays, I print the label and it gets shipped to the eBay shipping hub - zero issues.
Fast forward to a week later. I sell a 2nd copy of the exact same book again to someone in the US. it says I can again list with Canada Post so I do this. The buyer pays - only this time there is ZERO option to purchase the Canada Post shipping label. The buyer paid for Canada Post but only FedEx and UPS are showing up at a WAY bigger shipping cost, bigger than the buyer paid for.
I contact eBay and they tell me Canada Post is not available to ship to the US. I tell them thats impossible as I shipped the exact same book last week purchasing a Canada Post label through the ebay Shipping system.
Long story short - they didnt know what to say, told me to inform the buyer that the purchase needs to be cancelled do to the increased shipping cost??
I literally lost a sale because Canada Post is a shipping option that is marked available to use but apparently isn't???
Whats going on???