Hibreak Pro screen broke after less than two weeks
A few weeks ago I ordered a Hibreak Pro. It was exactly what I have been looking for months – a fully fledged smartphone with the functionality I want (and to an extent need), with enough friction to make the interactions I hated about my phone use (doomscrolling/short-form video) so unattractive as to almost completely eliminate them.
Unfortunately, my screen broke this weekend after less than two weeks of use! I took it out of my pocket on Saturday afternoon and the screen was simply frozen on the lockscreen. The power button turns on the backlight and I can feel the phone vibrate if I long press it, but the screen doesn't change. I assume the screen has suffered a hardware failure of some sort.
I have just ordered another one hoping that it was just a dud, because this phone is truly exactly what I wanted and I am filled with dread at the idea of going back to an iPhone.
Long-term owners of e-ink phones, how have you avoided similar experiences?