

Friend’s New 2DS XL doesn’t have it’s screens or sound activate
He gave it to me yesterday to fix it for him. Apparently a couple years ago, a younger sister of his absolutely bolted or thrown it onto the ground, causing the frame to form 2 major cracks near the hinge (image 2). My friend claims that the 2DS had its screen freeze more often than each of the previous times he would boot it up over the years, until the screens never activated. Upon taking the console apart myself, I didn’t see any initial problems, as all of the cables weren’t damaged and the battery wasn’t ballooned. I’ve heard multiple apparent fixes for this issue like “Hold the power button for 30 seconds” or “booting into safe mode.” I’ve tried both multiple times to no prevail, so I assume it’s an internal issue.
Next time I take it apart, what should I look for? Should I try re-attaching the ribbon cables? Should I try cleaning anything? Should I tell my friend to take it somewhere professional to get fixed? What should I do? Also: this console is not modded.