RBC deceived me, falsified documents, invested my money without my signature, and I have also been subjected to systematic harassment.
I was told, "Since you are your own caregiver, you need to fill out the caregiver forms," and was asked for a signature. When I refused, they pressured me by saying they would not process the application unless I filled them out, so I had no choice but to sign. When I said I wanted a copy of the contracts we signed, what was in the envelope were documents without a bank signature.
Afterward, when I applied for a GIC through an community manager at a different branch, when I told him that I didn't want a mutual fund, he arbitrarily placed my funds into a mutual fund without my signature. As a result, profits ranging from a few cents to a dollar each day began to accrue.
Furthermore, they claimed that an unnaturally fabricated account number, "000000001," was a GIC.
When I immediately asked them to reallocate it to a GIC, they not only confiscated the interest generated from the investment but also simply switched it to a mutual fund with nearly 0%. Furthermore, several hundred dollars in government subsidies that should have been paid were missing.
I visited another branch again, but the teller treated me with a condescending attitude, and when I told them I was recording the conversation, they threatened to forcibly remove me.
The manager provided false information, and although I told the manager this time to make sure the funds were deposited into a GIC, it seemed she intended to put them into a mutual fund again.
Furthermore, the statement I received did not show previous transaction history, and on the copy of the caregiver form, my own name was listed as the caregiver, but that part had been falsified by pasting over it.
For nearly six months, I earned almost no interest (and RBC even took earned interest away), so I ended up signing the contract. I need some advice.