u/PreferenceAdept1119

I purchased a DR booster box from a seller who didnt have many sales. The pictures posted by the seller showed a box in good condition with the caption, “No rips or dents, perfect condition.” I took the risk and purchased it.

But when the box came in, it was not the same box as that which had been advertised by them. It’s a different serial number, it has a different seal, and the box has noticeable damage and rips on multiple locations with dents on corners too.

I showed the seller comparison photos of the advertised box and the one I received, but they insist they sent the correct item and are denying any issue.. What else should I do now?

I have reached out to the customer support team, but i havent heard great things about it, any tips?