FYI: MFP is ignoring refund requests. You'll need to do a chargeback
Just what the title says, if you want your money back, MFP has ignored requests for refunds. You'll need to contact your bank to get a chargeback. If you paid for a year, do not let these incompetent designers steal $80 from you. Take it back. Let them explain to the banks why they didn't provide the services they agreed to provide.