▲ 11 r/msp
Is this ticket amount low/normal/high?
90 day snapshot of an account with 25 users.
106 tickets, 72 hours. 27 minutes average resolution.
1.41 tickets per workday (M-F no fed holidays).
u/Pitiful_Duty631 — 20 hours ago
90 day snapshot of an account with 25 users.
106 tickets, 72 hours. 27 minutes average resolution.
1.41 tickets per workday (M-F no fed holidays).