I had a nail appt this morning at 8am and forgot. My nail tech texted asking if I was coming. I responded via text then called her to apologize and asked if I could reschedule because I was caught up with work. She seemed receptive of my apology and said she would text me other availability. After hanging up I sent her a Venmo for $60 (the manicure was $95) because I felt terrible about missing the appt. I did not remember that her cancellation fee was 100% of the service fee because in my 4yrs of going to her, I’ve never needed to reschedule on the day of. Her response to my $60 Venmo was very shocking to me! I called again after my last text because I know things often get lost via text, but she did not answer or respond. AIO?
*Also, I’ve always tipped 20% on services.