u/PhunkyDawg

They keep messing up my bill and over charging me. I call and they say they messed up and it will be corrected only for the next billing cycle to be wrong again.

I’ve been trying to email them now but they half answer my questions, ask for verification and don’t reply.

Has anyone else dealt with this? How have you solved this issue? What should I do to escalate the situation?

Thanks in advance for any help.