u/Own-Feeling-2450

I tried installing the HyperX NGENUITY software, but it does not detect my HyperX headset on my PC.

I also attempted to enter Bluetooth pairing mode by holding the power button while the headset was turned off, but it does not seem to go into Bluetooth scanning mode.

I tried searching for drivers online as well, but couldn’t find anything useful. Can someone help me figure out what I might be doing wrong?

Also, I have a second question:
If the headset is connected to my PC via the USB dongle, can I switch to Bluetooth mode at the same time and use it with my iPhone for music during WFH, or does the dongle connection block Bluetooth usage?

I tried installing the HyperX NGENUITY software, but it does not detect my HyperX headset on my PC.

I also attempted to enter Bluetooth pairing mode by holding the power button while the headset was turned off, but it does not seem to go into Bluetooth scanning mode.

I tried searching for drivers online as well, but couldn’t find anything useful. Can someone help me figure out what I might be doing wrong?

Also, I have a second question:
If the headset is connected to my PC via the USB dongle, can I switch to Bluetooth mode at the same time and use it with my iPhone for music during WFH, or does the dongle connection block Bluetooth usage?