Return policy exceptions
Hi,
I am trying to return an item from an online order. I didn't know the return policy changed. Item is unworn with tags on. I would exchange for a different size but due to the style no item will fit. I have been a long time customer and frequently shop there. I am willing to take literally anything in retun ex store credit for what I paid or current selling price. However, current selling price is still price and more than I paid so I'm fine with just getting what I paid for. Does anyone know of any stores in Chicago suburbs who may be a little more lenient with the return policy? They say the system locks up but I know a manager can override it.
I already tried woodfield mall and chatting online with customer service. They would not offer me literally anything. I'd even take a $5 coupon at this point.
They just said "check out deals we have on items online"