First day at Hot Topic! Any tips?
Hi guys, my first day is Sunday and I’m pretty nervous. A little context: I’ve worked at Box Lunch for 1 year 11 months and I’ve finally gathered the courage to ask for a transfer. So yeah, the store I was at was a bit toxic and I did good at sales on the floor but was always micromanaged and told I was too anxious or awkward during the rebuttals at the end to upsell. Do you guys have any pitches to share? So the welcome ones, BOGOs, sign ups, and add on pitches at the end? My BL store emphasized the 4.0 upt and $40 minimum and I hated upselling when someone came in for only one item. I have a few but idk if hot topic is all that different… anything helps! Even tips that aren’t related to the pitches. Thank you!