u/Opening-Marketing749

Curious what FOH actually sees: how much of your restaurant's nightly volume is coming through DoorDash vs. dine-in and pickup?

• Rough % of orders that are DoorDash on a typical shift?
• Has it grown or shrunk in the last year?
• Has your owner ever complained about commissions or talked about pulling off the platform?
• Restaurant name and city welcome.

Trying to understand how concentrated the dependency has gotten across the industry.

Trying to understand how dependent independent restaurants actually are on DoorDash in 2026. Not a survey, no link, no signup — just curious what real operators are seeing.

If you run a small business/restuarant:

• What % of your total revenue runs through DoorDash right now?
• Was that number higher, lower, or about the same 12 months ago?
• At what % would you say you're "locked in" vs. could walk away tomorrow?
• What commission tier are you on (15 / 25 / 30%)?

Restaurant/retail names and city welcome! Feel free to message me - honestly just curious how concentrated this dependency has gotten across the industry and if it has affected small businesses.

Researcher digging into what's actually happening with third-party delivery from the people who see it every shift. Whether you're FOH, BOH, manager, or owner — curious what you're seeing:

• Is DoorDash a bigger or smaller part of your business than a year ago?
• Has the owner complained about commissions or talked about leaving?
• Are you seeing more Uber Eats orders, less, or about the same?
• Any wild stories from the DoorDash chaos zone?

Restaurant name and city welcome, anonymous fine. Will write up what I find if you permit. Feel free to message me!

Independent researcher here (not DD employee, not building a competitor). I'm tracking merchant churn off DoorDash

and the easiest place to see it is from the dasher seat: empty menus, "we don't do DD anymore" signs, owners venting at

pickup.

If you've got a story or a name, drop it. City + restaurant + roughly when they dropped. I'll be writing up patterns publicly.

Looking to gain some insight into the food delivery business. It seems like a necessary evil from all that I am reading. Of those food delivery services, which is the best? Which is the most popular? Which is the most user friendly for those in the industry? Would love any thoughts on this post or, if you want, feel free to send me a PM with your experience! Love getting to meet people in this industry.