How to request upgrade in app?
For employees, how can I politely request an upgrade without sounding like an entitled Diamond? Best practice? Advice?
I was auto checked in and got a digital key. I will arrive late - like 11pm, with wife and kid.
I normally wait and make the request at the front desk. In this case, I want to make the request through the chat in the app, but not sound like a diamond douche.