u/OneFroyo7311

I've had Ooma for quite a few years, but the last two, they've tried a scam. They give a free upgrade from Base to Premier for a couple months without your knowledge or consent. After the free trial period is over, they start charging $10 / month. It might be 6 months before you become suspicious of the charge. When you call, they will happily switch it back but keep most of the money. The next year, they repeat the process again.