u/OneForma_Global

Karl Project - Payment Issues Update & New Support System 🔔

Karl Project - Payment Issues Update & New Support System 🔔

Hey everyone! 👋 

We want to start with this: we hear you, and we're sorry for the delays and uncertainty around MSPO issuance and payments. We know it's been stressful and we don't take that lightly. 

Here's what we want you to know: we now have a dedicated team working through every outstanding Karl Project payment case. Each inquiry is being reviewed and we are committed to following up with every single participant. 

📩 If you haven't been in touch yet, please reach out to us at karl_support@centific.com and our team will take it from there. 

One ask from us: if you've already contacted us, please hold off on sending follow-up emails for the same issue. We have your message and we are working on it - additional emails for the same case unintentionally push things back for everyone. We know it's hard to wait, and we truly appreciate your patience and trust while we work through this. 

You're in good hands. We're on it. 🙌 

u/OneForma_Global — 1 day ago

Hey everyone! 👋 😊

May 1st is International Workers' Day, it's a day to celebrate the hard work and dedication of workers everywhere, and that includes every single one of you

Whether you've been with OneForma for years or just completed your first task, you're part of a global community of contributors who are doing something genuinely meaningful. Every transcript, every evaluation, every video submission, it all adds up to technology that works better for everyone. 

We see your efforts. We appreciate your time. And today, we just want to say:

Thank you. 💙 💜

Feel free to share what you love about working remotely or drop a 🌷 below to celebrate the day with the community! 

Happy Labor Day from the entire OneForma team! 

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u/OneForma_Global — 12 days ago

Hey everyone! 👋 

We wanted to take a moment to talk about KYC (Know Your Customer) verification on OneForma and why it's important. 

Why is KYC compulsory? KYC verification is required for all OneForma members. It's how we prevent cheating and keep scammers off the platform - making it a fairer place for everyone who's here to do genuine work. 

How do you complete it? 

  • If you're new, you can verify during the registration process 
  • If you already have an account, you can complete it anytime from your profile 
  • Follow the instructions carefully when uploading your ID - not all IDs are accepted, so make sure you read the guidelines before submitting to avoid delays

 

Having issues? We know verification processes aren't always perfect, and we're actively working to improve accuracy and the overall experience. If you run into any problems, please don't hesitate to reach out: 

📧 contact@oneforma.com 📧 account-review@oneforma.com or via our DMs 

A real team member will get back to you and help resolve the issue. 

Thanks for being part of the OneForma community and for helping keep it a safe and trustworthy space! 🙌 

 

u/OneForma_Global — 16 days ago