u/Ok-Question5675

Hi everyone! My dad bought me a Kilby pass for Christmas this year and I’m super excited as this will be my first time attending! I received my ticket in the mail at my address, but unfortunately my dad put it in his name by accident. It doesn’t seem like we can transfer the pass to me online in his 24tix account. Does anyone have experience transferring tickets to a different name? I’m going to email them or try to chat with someone over the phone tomorrow as well. Any advice is appreciated!