Replied.
The Product Protection Plan primarily covers accidental damage and product defects for the entire device. The battery is included as part of the overall device and is not assessed as a separate component. If the device experiences functional failure under normal operating conditions due to quality issues, it will be handled as a full-unit claim through our standard inspection and claims process. The final coverage decision is subject to Seel's official assessment results.
To Add the ring size, please refer to: https://youtu.be/M4uGwoRfJv8
To modify the color and size of your ring, please contact our team directly : cs@ringconn.com.
POWER OFF MODE V AIRPLANE MODE ??????? What to use
I have been asked what’s the difference between Power off mode and Airplane mode under me - ring settings
On Power off mode, this turns the ring off completely, in case you need to conserve power - in this mode it collects no data - to restart ring put into charger and turn off power mode - the ring will then pair back up and restart collecting data
Aeroplane mode, handy if you want to save power, or in a place where ring Bluetooth has to be turned off.
Not required to be turned off in planes these days,
In this mode the ring collects data, but must be synced back with app within either 7 days or 10 days
By putting in charger and turning aeroplane mode off, the ring will then pair back to app and upload all data collected
Note for either way the charger is required to get rings working again in app , by placing ring into charging case.
Gen1 and 2 within 7 days
Gen3 within 10 days
RingConn recommend using newly designed sizing kits first before ordering
Main points on Gen3 ring
Updated sensors
10 day memory
Up to 14 day battery life (ring size )
IP68 100mts
Sleep apnea same as 2
Vascular health management insights ( blood pressure insights )
You use your own cuff to calibrate ring every 28 days minimum - recommend weekly
Note:- New optical Heart rate sensor added for Gen 3 to get more accurate readings ( sensor not in gen2 )
Updated battery management control
Vibration health alert
New in 3 - Optical Heart Rate Sensor
Vibration Feedback Motor
Upgraded
Temperature Sensor
3-Axis Accelerometer
Shipping from 29th May
Some info on warranties available worth reading
The differences between the Product Protection Plan offered by RingConn and Seel and Care+ Service are as follows:
• RingConn Care+ provides accidental damage, theft protection, and lost ring replacement services. Once eligible, you will receive a new ring.
• The Product Protection Plan mainly provides after-sales support and compensation for accidental damage and product quality issues within its coverage period. Theft and loss of the ring are not covered. (Seel)