▲ 4 r/logistics
DDP Shipment unloaded by wrong party
I Have a DDP (LCL) shipment that was unloaded by another party that had goods in the container. They claim they weren't advised by the trucking company that only half the container belongs to them even though (names/zip code) clearly marked.
The vendor is trying to get the shipment back to be re-routed to me. The 1st party is demanding that I pay unloading/re-loading fee before they will release the shipment.
What are the responsibilities of the vendor and shipping co at this time? Besides ordering a truck for pickup. I am gathering the documents/correspondence from the trucking company for a police report.
u/Odd_Atmosphere4203 — 1 day ago