▲ 2 r/PHGov
Need help: Pag-IBIG loan can’t be processed because of “pending loan application.” What should I do?
Hi guys, I tried applying for a Pag-IBIG Short-Term Loan online, but I got a notification saying they can’t process my request because there’s a pending loan application submitted to a Pag-IBIG branch.
What’s confusing is that I didn’t submit any loan application yet.
I only inquired at the Pag-IBIG Paseo de Roxas branch last April 6, but I didn’t file the form because my HR still needed to fill out the information at the back of the STL form. So technically, nothing was submitted.
Now the system says I have a pending loan, and it’s keeps rejecting my new application.
Has anyone experienced this?
Do I need to visit the branch again— or is it possible to request cancellation online through Virtual Pag-IBIG or their hotline?
u/NovelLadder5188 — 20 hours ago