u/No-Meat-5503

Anyone accidently convert an index to etf twice? I started the process over the weekend and checked on Monday if it converted. Nothing at the end of the day and looked on the conversion page again and it shows my VTSAX share could still be converted to the equivalent ETF. Foolishly hit convert again thinking the first time didn't go through. They should have locked this option after Saturday's try. Now my VTSAX balance is negative and my VTI is twice the amount it should be.

UPDATE: They fixed it the next day. However, back office still has to figure out my tax basis after all these conversions.