Hello 888 Represantive,
can you please confirm here, that Intuitive Tables is also allowed to use? Its basicly the same like 888caption, which is allowed by 888 . It would be nice to get a public confirmation like the infos about the Pokertracker4+HUD.
Thank you very much
Previous communication history
January 31, 2025
Hello 888 Support,
Attached is my tracker screenshot. Why did I not receive any rakeback when I generated nearly $216 in rake?
Kind regards,
Christian K.
January 31, 2025 – Response
Dear Customer,
Thank you for contacting 888 Germany.
We would like to inform you that we have received your email. We will respond as soon as possible, but please allow up to 72 hours.
For a faster response, please contact our live chat service, available from 09:00 to 18:00, 7 days a week.
Kind regards,
888 Germany Customer Service
February 6, 2025
Hello 888 Support,
I did not receive my rakeback for:
20.01 – 26.01
27.01 – 02.02
I also contacted you 7 days ago and have not received any reply. I would really appreciate hearing from you soon.
Thanks,
Christian K.
February 17, 2025 – Response
Dear Member,
We apologize for the delay in responding to your email.
If your request has not yet been answered or your issue has not been resolved, please reply to this email with a detailed description of your problem.
Thank you for your patience and understanding.
Member Support Team
February 18, 2025
My question has not been answered.
I want to know why I did not receive rakeback for the weeks:
20.01 – 26.01
27.01 – 02.02
In both cases, I generated over $200 in rake.
I am very disappointed with this support. In 2024, the support was excellent — I would have rated it 10/10.
Now it has been almost one month without a proper response.
February 25, 2025 – Response
Dear Member,
We apologize for the delay in responding to your email.
If your request has not yet been answered or your issue has not been resolved, please reply to this email with a detailed description of your problem.
Thank you for your patience and understanding.
888 Member Support
After this message, I gave up.
I only did not receive rakeback for these two weeks — after that, everything was normal until my account was banned.
This all happened 6 months before my ban.
Anyone can judge for themselves how competent operations at 888 really are.
After that they asked me to rate their help. How many stars should i give the support? How many would you give?
Originally Posted by 888Rep ( August 2020 )
Hi Guys,
We have decided to allow Poker Tracker and Holdem Manager HUD’s on Snap tables.
We have not yet released such a statement from our side since we still have a couple of ends to tie up, however since the supporting PT4 version was released, we can confirm it is approved by us.
Regards.
This is a post on the 2+2 Forum. I want to know when it was exactly forbidden again? Can you answer this question?