ID.Me is complete garbage
I was told I had to complete an ID.me process to get my IRS refund. I did all the things. I waited weeks, then it said I could call. The wait was an hour so I scheduled the call. The guy on the video call said their was too much glare and I'd have to continue on my phone and download a goole app on my phone to continue.
He then said I'd have to reschedule the call. WTF IRS? That whole thing was complete garbage.