Account closed
First let me say that I don't blame Amazon for what happened. I am completely responsible for not keeping on top of reviews. I am disappointed with the email saying not to worry about my status. Also once you are out forget getting any response from Amazon.
A little background, I had gold status and really appreciate the opportunity Amazon provides with the vine program. My father recently lost his battle with cancer and the last 3-5 months have been really difficult. I did notify Amazon of the situation months ago. In any case, a few days before renewal I thought maybe I could get caught up enough to stay in the program. Reviews were not clearing so I contacted support asking if any help could be provided. I am attaching the response I received. I thought perhaps I was okay based on support's email but a few days later I was out.
