[CZ] USDT deposit under review - weeks of no progress
Hi everyone,
On April 27, I sent USDT from my personal wallet to my Revolut account. I use Revolut normally for everyday payments, and this wasn’t my first deposit from this wallet.
Right after the deposit, they asked me to prove ownership of the wallet with screenshots, which I provided immediately.
Since then the timeline provided by support has kept shifting: first 4 business days, then another 5 business days, and now it’s “manual review” with a 4-20 business days timeframe. Support also told me the funds can’t be returned until the review is fully completed.
I already filed a formal complaint. They acknowledged the delay and gave me 2800 czk compensation, but there is still no real progress on the actual deposit.
After reading other posts here, I realized this kind of thing can sometimes take weeks or even months, which honestly makes the whole situation feel really bad.
My account is currently not restricted, but I was informed that there may be some crypto-related restrictions applied if the review is not completed before May 18, which is quite possible at this point.
At this point I’m genuinely not sure I would ever send another crypto deposit to Revolut again - the experience has been quite stressful, and I have no idea how much longer this is going to take or whether I’ll actually receive the funds back (either credited or returned).
Would really appreciate hearing if anyone went through something similar and how it eventually got resolved.