As long as no one calls out (and something something payroll) we have 5 backroom, and 3 that flow. We have one person filling the line, we have 3 processing and filling tanks, and one person doing trash. Then whoever is the least-busy sorts. Sometimes our back room coordinator will sort, but not consistent or reliably.
Like there are clearly 4 lanes, and from what I understand the brc, and management aren't supposed process/sort/loadline.
I'm sick of getting lectured in our daily huddles about not being able to get the truck done in a single day. Out of the almost 10 months I've worked here, we've only been able to clear 12 panels in a day, is when we had 8 backroom associates, not including those that flow, coordinators, assistant managers, and managers.
The first 2 months of this year they kept telling us "we know we don't have a full backroom team yet, we're working on getting some more hands, so work extra hard in the meantime" and then we offload/floorstack 3+ panels, and have to clear that out before we start the next truck, so we keep getting further behind. Now it's "we don't got the payroll to have as many as we need" and when thag truck isnt done they still belittle us, and try and get us to blame each other.
Over a month ago, our store manager was told by his boss that we can no longer offload/floorstack, so had to cancel one truck out the 5 or 6 that we get over a 2 week period.
Now we're back to offload/floorstacking, and now some departments are stacked well over 6 feet, and it's encroached onto the emergency exit lines, flatbeds and tanks get snagged on boxes. Our sales floor is overloaded with trying to get things out of the back, things aren't on mats, and almost half of the homegoods side isn't wheelchair accessible.
I will say the tjmaxx side of the combostore is on point. Their backroom and sales floor are almost always lookng S tier, and they handle the registers.
Yesterday I saw a bolt roll out from under a flatbed, and I flipped it over and put it back on and started tightening the other ones and the store manager flipped on me groaning to load the flatbed and clear out the backroom.
The store manager told us months ago that he put in a ticket for the convoy, and that corporate said they won't send us parts and it's still in usable working condition and won't replace it. We have 3 roller sets and only 2 wheel stops are in decent condition, 3 hardly work, and the other 7/12 wheel stops are non-existent.
So yeah thats most of my vent. Please let me know who I can reach out too, and I don't want to go through anyone at my store (I would be willing to talk with LP)
how many backroom associates do you need to be successful?
Who can I talk to about the way management is handling things?
Who should I talk to about the safety issue?