u/Never_Get_It_Right

I just got a new XPS 14 for work delivered on April 29th and my "N" key is already difficult to press. I've had many XPS over the years and never any trouble like this.

We also ordered a few Dell Pro 14 and Dell Pro 14 Plus (Stupidest naming ever) and they just feel terribly cheap with terrible base flex (the build feel on the XPS is outstanding).

We are now looking to refresh about 40 laptops and move our field staff to 2-in-1s (already have a quote to pull the trigger on) and I am honestly wanting to look at other vendors because I can't even type on a brand new $3k laptop. Opening a support ticket with Dell now, but it is really frustrating after just getting this one all set back up like I like it.

Woke up to my inbox with tons of alerts for active Cerdigent malware. Some other subs have numerous reports as well.

Messages: Defender detected and quarantined 'Trojan:Win32/Cerdigent.A!dha' Malware Threat name: Trojan:Win32/Cerdigent.A!dha Remediation action: quarantine Remediation action result: Success Remediation time: May 3, 2026 6:01:56 AM

Luckily I have no one that is doing any important work today so I'm going to treat it as a false positive for now and check back in later for the consensus.