Online order.
Hello! I had ordered a few things online from GameStop, Xbox, headset and a cooling fan. It was stated that its delivery date was supposed to be days ago, and I’m still waiting on “order received” for 12 days! I’m not getting updated or emails about shipping.
Has anyone else had this issue?
I feel like there needs to be better communication towards orders especially when a person spends over $400 on there.
While im in rant mode, another thing that pushed the buttons was me trying to cancel the order 30 seconds after I placed it because I got the wrong type, but I wasn’t allowed to! I did everything in my power to cancel it, but god forbid they have real customer service that isn’t a bot telling me the same stuff google/website says.
“You can’t cancel an order, you’ll have to wait for it to arrive then send it back”. What?!
Their online order platforms suck.