u/Neat_Quarter_2034

Shipment cut open and card stolen.

I’ve messaged support in the app and sent an email with no response. The post office says I need to get in touch with triumph about proceeding. The package arrived with a clear razor cut across the back and tape placed over the cut. Box was still I the envelope but no card. USPS stamped the front of the envelope with “received unsealed”. I’m uncertain what my next steps need to be. Any advice would be appreciated. This happened somewhere between California and South Carolina, the package is insured and USPS acts like it’s my problem to deal with. If something is stolen in their possession.. how is that not covered by insurance and just delt with..

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u/Neat_Quarter_2034 — 1 day ago