u/Most-Chest-8489

Is this port not compatible?

the first port was my old one which was broken, the second one which was installed was the new one… which looked the same up until I looked at it now

when I plugged it in it didn’t start charging… it did say that it was the same exact port as mine, but it clearly is not

last thing is my laptop uncovered so you can see that it is plugged in

Is this port not compatible with my charger or an Inspiron 16+7630?

u/Most-Chest-8489 — 7 hours ago

Why exactly is it not working?

the first port was my old one which was broken, the second one which was installed was the new one… which looked the same up until I looked at it now

when I plugged it in it didn’t start charging… it did say that it was the same exact port as mine, but it clearly is not

last thing is my laptop uncovered so you can see that it is plugged in

Is this port not compatible with my charger or an Inspiron 16+7630?

u/Most-Chest-8489 — 7 hours ago
▲ 1 r/24hoursupport+1 crossposts

Is this port not compatible?

this port which I just installed… looked the same as my old DC charging port up until I looked at it now

when I plugged it in it didn’t start charging… it did say that it was the same exact port as mine, but it clearly is not

Is this port not compatible with my charger or an Inspiron 16+7630

u/Most-Chest-8489 — 8 hours ago

I want to double check something

the first port was my old one which was broken, the second one which was installed was the new one… which looked the same up until I looked at it now

when I plugged it in it didn’t start charging… it did say that it was the same exact port as mine, but it clearly is not

Is this port not compatible with my charger or an Inspiron 16+7630?

u/Most-Chest-8489 — 8 hours ago

I heard a small snap from my charging port/cord when I plugged it in. Is my port damaged?

Inspiron 16+ 7630

if more info needed just ask

u/Most-Chest-8489 — 3 days ago