BYD Seal: AC AUTO mode issue after update – no air from vents
Hi everyone,
today I updated my BYD Seal AWD (version V2.1.4), and since then I’m having an issue with the AC system.
Basically, when I start the car and turn on AUTO mode (as I do every day), I can hear the compressor working and air being produced, but the vents seem to stay closed.
Before the update, in AUTO mode the air would come out normally from the windshield and foot area. Now nothing comes out at all, and no airflow direction seems to be selected.
It only works if I manually select the airflow toward the body and enable the smart vent mode. Otherwise, I can hear the air, but it doesn’t come out of the vents.
I already tried a system reset by holding the scroll wheel for 30 seconds and rebooting the screen, but it didn’t fix anything.
I contacted support and they told me to switch from ECO to Normal driving mode, but it was working perfectly fine in ECO until yesterday.
Has this happened to anyone else?
I’m based in Italy.