▲ 2 r/ZiplyFiber
New House; Ziply not updating address availability
I'm moving to a new house, the builder has informed my Ziply is available (a number of the neighbors already have Ziply service also).
But I can't get Ziply to show the new house as in service area.
I have been told by a few of the phone reps that it takes an engineer going out and verifying it, and that they would call me in a day or two after they do that. Nothing.
Comcast on the other hand has driven up to the house multiple times and offered service.
Anyone got some advice to get Ziply reps to actually follow through?
u/MidnightsFX — 2 days ago