u/MelodyofTruth

Recently my husband purchased a colorsoft and I noticed they made some upgrades to the brightness + got rid of yellowing so I wanted to upgrade mine.

I purchased mine November of 2024 and saw another post with a comment that mentioned the trade in doesn't become an option until 1 year after purchase. Mine is clearly over a year, but when I go to trade in there isn't an option for my previous colorsoft model.

Does anyone know the actual time it will become available? Do I just have to contact customer service?