u/MattyMics

How do I speak to someone directly in the accounts team? The customer service chat is no help.

I always used to get fancash & tier points for almost every transaction, but the day after the Super Bowl they just stopped giving me credit. It shows when placing the bet, but after just disappears. No tier points. No fancash. When I reached out to their support team several times they were no help at all.

Anyone else have issues w them??