u/Maleficent_Price6690

Hi. Has anyone had any problems with their deposit? I've tried transferring money from my KOHO to my Wealthsimple. The amount was deducted from my KOHO but I did not receive it in my WS account? I also didn't get an email notification of the interac transfer. I called their customer service and they said the transfer was successfully but they didn't say anything about the fact that I did not receive the money nor a confirmation email. What to do now?