Intermittent motion sensor failure: glass reflections to blame?
I have a camera on a post outdoors, looking at the sliding glass door of the house (half the image). This door faces the equator, getting a lot of sun.
I have been having intermittent motion sensor failures, and Ring support said reflections on the door could be to blame. It didn't catch anything today until 3:30PM today. It wasn't a simple Wi-FI outage, as I was testing it, and finding it couldn't catch me (no blue light, or recording), while still working for Live View, and showing all green stuff under Device Health. A full reset with the orange button under the camera didn't even fix it. I called Ring around sunset, they had me do the stuff I was trying all day, and it started working fine then.
Does this sound like a faulty motion sensor to you, or something to do with the environment?
In every other conceivable way the camera is working.
Any random thoughts/experiences please.