u/MacaronFickle2523

Hello all!

I purchased a S1 pro less then a year ago. We recently have had a clean water filling issue. Contacted customer service and they advised it would need a replacement but that they are currently out of stock. They offered 30% of the retail value as a refund or waiting until they have more in stock.

Looking for some advice on if I should just wait…argue for a higher percentage of the retail value or take the $300 and purchase and S2 Pro. Maybe there’s another option I’m missing. I’m just frustrated that my warranty covers the issue my vac/mop is currently having but I can’t replace it.

Thanks all!