Am i overreacting??
We booked a venue that is all inclusive, so literally EVERYTHING was included in our price. They had use choose between several different vendors for the catering, photography, florals, DJ, etc., and it also came with a full wedding planner. We were told that the planner would handle any and all communication with the vendors, but we would have access to the contracts with the vendors and things of that nature in our portal.
About two or three months ago now, I asked our planner if she could provide me with a list of the decor that the venue provides, as it says in the information they gave us that they have a large inventory but no specific items are listed. I was wanting to start planning what I needed to buy myself versus what they already had. The planner told me she would get it sent to me later that day. A week or so went by, and I reached out to her again as a reminder, and didn’t get any response at all until we saw her in person another week AFTER that for the meeting where we selected our vendors. During that meeting she told me she was going to send it to me, and to date, I still haven’t received it.
The list wasn’t a huge deal. But I specifically told her when we first began the process that I know I want to have our engagement photos done while things are in bloom. She agreed that would be no problem and that she would work that out with the photographer that we had chosen. I offered to reach out to the photographer myself if it was easier and she said no, that she had it handled. So about a month ago, I brought it up to her again, as spring was getting closer. She said she would reach out to the photographer and let me know. I didn’t hear anything from her, so I reached out to her again about it this past Wednesday, and still haven’t heard anything. However, if I have a question about money or a payment, it always gets answered almost immediately.
I am at the point where I am getting very frustrated. My fiance suggested I try to send her a message in our portal as well, just in case, and when I pulled it up, I noticed that there are no vendor contracts in the portal like there’s supposed to be. The only thing in there is the contract between us and the venue.
I’m beginning to feel like I can’t trust our wedding planner to handle these things for us. We have another meeting (that’s already been rescheduled once) with her this weekend, and I plan to make my concerns known. I am honestly at the point where I want to see if we can change things to where we’re not doing the all inclusive option anymore, as we have already paid enough to the venue to cover the cost for just getting the place for the weekend of our wedding.
Should I try to go down that route? Am I overreacting? Should I just trust that she has everything under control? I’m truly at a loss.