The issue with boingo WiFi and what we can do to get it fixed.
Boingo WiFi is extremely expensive and consistently fails to provide what you pay for, it can't hold a connection for more than five minutes at most times and has a lot of extended outages. Boingo is known for being crappy and cutting corners just to make a quick buck off of their customers and don't care who it is. The best way we can get this changed is by filing out complaints whenever it goes down or if you're not getting what you paid for, eventually they'll get tired of ignoring us and just update the infrastructure to handle the amount of people. Otherwise a bunch of us could cancel our subscriptions and use the library instead. I am fed up with boingo and I know most of you are as well. As the customer it is our responsibility to make this known. Some notes, do not harass the customer support, they have nothing to do with how corporate runs it, all you need to do is respectfully file the complaint so it's documented and they can come up with a better solution, also don't use not paying for the wifi as an excuse to not do your homework as there's the library as well as this magical thing called a book. One last thing I want to reiterate is don't harass anyone, it's not ethical and customer support doesn't deserve it. Thank you for your time.