u/Longjumping-Low-5631

I work in a BPO company where operations run 24/7. We have a team group chat where coworkers often ask work related questions or ask for help with tasks.

Lately, I’ve been getting messages after my shift already ends from teammates asking me to guide them or fix things. What makes it more frustrating is that the on-duty support is often not available or already busy handling their own workload, and there are no other tenured agents around they can easily reach out to during those times.

Because of that, they’ve been messaging me even when I’m already off the clock.

I get that they’re new and still learning, but I’ve had a firm mindset that once I clock out, I’m off. I don’t bring work home and I don’t stay mentally “on call” after my shift unless it’s something truly urgent or officially escalated additionally those are unpaid so why do i care.

So I don't replying to messages after work hours unless it’s a real emergency.

Now some of my coworkers are saying I’m “not being a team player” or Im a snobber, don't know how to reply in messages and acting like I’m abandoning them when they need help, especially since they feel like I’m the only experienced person they can rely on.

I didn’t think I was doing anything wrong by separating work and personal time, but now I’m second guessing myself because of how they’re reacting.

AIW?

TL;DR: I stopped replying to work group chat messages after my shift ends, even when support is unavailable and I’m the only tenured person they can ask, and now coworkers say I’m not a team player.