
Please help with electrical install
Hi so installer finished commissioning a new Pv and battery system last week. It's a sigenergy 10kwh battery with 5kw inverter.
We already had a myenergi zappi charger installed directly from the consumer unit. The CT for this was installed behind the consumer unit.
The installer has moved the CT for this alongside the CT for the Sig system on the cable between the meter and a Henley block in the meter box.
The issue I'm having is whenever the car charges the battery discharges at the same time.
I would like to be able to charge my car without discharging the battery.
Is this possible in the current config or will rework be needed?
I can't believe I'm having to troubleshoot this myself, the installer is less than knowledgeable on what to do - how do I proceed with them on this?