Help understanding new build solar set-up
Hello, I recently moved to a new build house with solar panels on the roof. The developer included manuals for everything but the solar system. He said he will ask the installers to visit us to walk us through things but I wondered if anybody could give me any insights in the meantime, or questions I should ask when they visit, as I have no previous experience of solar.
So the main isolator (big red dial) is set to ‘ON’ and next to this is an Emlite ECA2.z meter that has been stuck on 2.85kWh since I moved in. I checked online and it said that this unit has a red LED which flashes when power is being generated from the panels. The LED has been solid red since I moved in. I’ve never seen it flash.
We do not have a battery. This Emlite meter shows IMP and GEN on the display. The 2.85kWh is the GEN figure. It never cycles to IMP and there’s no buttons or anything on this device as far as I can see.
Outside on the side of the house is an electricity meter cupboard. The meter inside (ES-10B) cycles through IMPORT, EXPORT and BILL. The EXPORT figure is 00001 kWh and this has not changed since I moved in. The IMPORT figure is 00497 kWh.
I have not yet registered with an electricity supplier.
In the loft there is what I now know to be an inverter. Google images tells me this is a Fox ESS branded unit (I can’t get close to this as have no lift ladder yet!). Anyway, doing some reading on Fox inverters I downloaded the app and it ‘found’ the dongle and associated inverter which now appear on the app after I followed the steps and connected them to my WiFi.
Earlier today, the app was showing the solar panels generating power and ‘online’, but it could not show what was being used or exported as it said “there is no meter in the system, unable to calculate the values of grid and load”. It’s now showing as ‘offline’, presumably as it’s now dark!
My questions are…. Does this all sound normal? Should the Emlite meter be showing any changes rather than a static number? Does this setup allow for exporting surplus electricity to the grid? Do I have to get a special tariff for this? Does that 00001 EXPORT figure sound right?
As said above, the developer has been really helpful and am sure he’ll send the experts round soon enough, just trying to understand everything and maybe get a head start.
Thanks for any insights and/or advice!







