u/LilRac

So I had my phone snatched from me when I was walking home from the bars and charges over $1K on apple pay with my BofA credit card amongst others. 1 has resolved it, other is still in review and BofA has denied my case. I have been trying to get on a call with the fraud department but they take my story and then tell me that they’ll review with no resolution. Looking for advice because everyone that I have spoken to have never had an issue of getting fraudulent charges reversed but I seem to have no resolution that doesn’t consist of me paying the charge.