
Constant problems with Phillips smart locks
I purchased these locks for the main reason we could control our locks from anywhere, in case someone forgot to lock a door, a family member needs to stop by, etc.. I needed to purchase the WiFi bridge to make this possible, since I’ve gotten these locks it’s been a constant issue that the app doesn’t line up with the actual lock, as you can see in the picture it doesn’t recognize the genuine position of the deadbolt. The garage shows it’s unlocked when it is locked and vise versa for side door, sometimes one of the locks will completely show unavailable which is rare but it does happen. The only fix I’ve noticed that works is removing the cover plate and popping one of the batteries out to reset the lock every couple of days. All of my Locks are within 25 ft of the router besides the garage which is approx 35ft. Is there any fix to this to get these locks to work better?