Hi guys, I recently bought the 55PUS7000 TV from Philips, but got several issues.
The first of which happens in the built-in browser, when I go on the internet. Normally, when you keep pressing one of the arrow button, the cursor moves increasingly faster across the screen. But recently that do not happen any more, so I have to move the cursor pixel by pixel (what a pain when I need to move the cursor across the entire screen). Any idea why the cursor suddenly slowed down ?
I already tried the following step, without success:
- switch off and on the tv
- unplugging, waiting a few minutes, then plugging it back on
- updating the TV's firmware -> it's already up to date
I already encountered this issue last month and the only thing that worked then was a complete factory reset. But it's quite a pain to have to do that (ie. it means having to re-configure the TV entirely).
Is anyone else having the same issue than I ? And if yes, how did you overcome this ?